Operational Performance Improvements

Collaboration for Operational Excellence

Tidewater Group supports SBAs and middle market companies seeking operational excellence and growth. Collaborating with exceptional management teams and often working with their private equity partners, we help build companies that are more productive, efficient, and valuable.

Our performance improvements services include:
• Operational Strategy
• Business Process Improvement
• SG&A optimization
• Private Equity Advisory
• Executive Recruitment

At Tidewater Group, we believe that every company has the potential to significantly improve its operational performance. We believe many companies still have an opportunity to further optimize and transform their SG&A spend to support growth, reduce cost and create a sustainable operating model that supports future demand and value creation.

Our challenge, as a consulting firm, is to identify this potential and turn it into a source of sustainable value.

Selling, General, and Administrative (SG&A) expenses consist of the combined costs of operating the company, which breaks down to:


Selling, General and Administration

Cost of Sales, which includes salaries, advertising expenses, rent, and all expenses and taxes directly related to producing and selling product.
General operating expenses and taxes that are directly related to the general operation of the company, but don’t relate to the other two categories.

Executive salaries and general support and all associated taxes related to the overall administration of the company. Tidewater Group help their enterprise deliver its objectives, including:
• Revenue Growth
• Operational Efficiency & Productivity
• Asset Utilization

Our approach is three dimensional:

Strategic thinking:
Identifying high-impact strategic levers by combining a company-wide perspective within-depth expertise in operational fields. We focus on effectiveness and efficiency versus just cutting costs. Instead of starting with what functions are doing (the “supply side”), we start with what customers want (the “demand side”).

Expert consultation:
Capitalizing on our experience in multiple sectors to reach pragmatic solutions that allow your business to achieve its strategic goals. We tackle both the function-specific improvement opportunities and the deeper structural issues. These often cut across functions and involve organization, processes, systems and culture

Operational implementation:
Managing and supporting changes in processes, tools, organization and skills, to seize strategic opportunities. We offer customized solutions using multiple levers and tools to create larger and faster results that are sustained over time.

Tidewater Group has built a legacy of pursuing the highest standards of excellence in all areas of our business. We have achieved this by remaining focused on our clients and our people – and by adhering to our Core Values of Commitment, Professionalism, Teamwork, Common Sense, Personal Respect, and Communication.

On every case, we look at the business from a chief executive’s perspective. We start by asking the right questions, and then dig deep into the numbers to unearth the right solutions. We don’t settle for off-the-shelf solutions; our approach and recommendations are highly customized. We work with clients to aggressively innovate operational and technology strategies and align them with business objectives. Our fact-based analysis and economic models inform everything we do and provide you the insight and transparency to make the right decisions, so you can continue to deliver value to your business.